What is the return policy of The Sandbox Clothing Co.?
Incase you are not happy with your purchase , you can return the products within 7 days of the products getting delivered to you. The products are supposed to be returned with original tags and packaging and they are not supposed to be used.
Please note any shipping charges paid are non refundable.
How can I place a return request?
To place a return request , please mail to firstname.lastname@example.org in the below format:
Subject – Return “Order ID number”. For example if the order ID is 121 then subject would be Return Order ID 121.
Attachments – Please attach the product images that has to be returned .
Reason – It would be great if you could share the reason for return. It will help us serve you better the next time.
When will the amount get credited to my account ?
Once we review the mail ( within 48 hours of receipt), we will issue a return pickup. Refund will be issued post the goods reaching our warehouse. If it meets the return criteria , we will refund the amount to you .